Terms of Service

“Paradisa”, “we”, “us” or “our” means SIA YCA, registration number 40203533072, with its registered address at Šarlotes iela 18A-3, Riga, LV-1001, Latvia.

“Platform” means paradisa.com, its associated subdomains and the digital service operated by Paradisa.

“Creator” means a person who holds a Creator account and whose content is made available through the Platform.

“User”, “you” or “your” means a person who accesses or uses the Platform, including a person who accesses free content, subscribes or makes another purchase.

“Creator Content” means text, images, video, audio and other content made available by or on behalf of a Creator through the Platform.

“Services” means the features, content access and other services made available by Paradisa through the Platform, whether free or paid.

These Terms apply to your access to and use of the Platform and the Services provided by Paradisa.

By creating or using an account, accessing or using the Platform, or making a purchase, you agree to these Terms. We may require you to confirm your acceptance of these Terms or otherwise notify you of updates from time to time. If you do not agree to these Terms, you must not use the Platform or Services.

Specific terms shown in connection with a particular subscription, purchase or feature form part of your agreement for that Service. If those specific terms conflict with these Terms, the specific terms will apply to that Service to the extent of the conflict.

We may update these Terms from time to time where reasonably necessary, including because of changes to law or regulatory requirements, security or fraud risks, technology, the Platform or Services, third-party or payment requirements, or reasonable operational or business needs.

Updated Terms will apply from the effective date stated in them. We may provide notice, request acceptance or provide any termination or other rights where required by applicable law, taking into account the nature and effect of the change.

We may also modify the Platform and the Services, including their features, presentation, technical operation and content. Where mandatory law gives you rights because a modification materially and adversely affects an ongoing paid digital service, those rights remain unaffected.

Paradisa provides access to Creator Content and related community and account features. Creator Content may include text, images, video, audio and other digital material.

Depending on what is offered, access may be free, promotional, subscription-based or available through a one-off purchase or other paid arrangement. The applicable price, billing period, access conditions and material features of a paid offer will be shown before purchase.

Access is provided through the Platform and your account. Purchasing access or making any other purchase through the Platform does not transfer ownership of Creator Content or any copyright, trademark or other intellectual property rights in that content to you.

Unless expressly stated in a particular offer, Paradisa does not guarantee that Creator Content will be new, exclusive, unpublished, provided at fixed intervals or available in any minimum quantity. Individual items of Creator Content may be added, changed, archived or removed over time.

You must be at least 18 years old, have reached the age of majority where you live and be legally capable of entering into these Terms. The Platform is not available to minors.

You must provide accurate and non-misleading information where requested and keep information relevant to your account reasonably up to date. Accounts are personal and non-transferable.

You are responsible for taking reasonable steps to protect your login credentials. You must not share passwords, verification codes or other authentication information, allow a minor to use your account, impersonate another person, sell, transfer or share your account, or use multiple or automated accounts to evade restrictions or manipulate the Platform.

We may require age, identity, eligibility, account authenticity, payment or other verification, including through third-party service providers, where we consider it appropriate or where required by applicable law.

We may send contract- and service-related communications to the email address associated with your account, including order confirmations, payment and subscription information, security notices, and information or updates relating to your account or the Services.

There is no general entitlement to registration or continued access to the Platform beyond rights arising under an applicable paid contract and mandatory law. We may, at our sole discretion and subject to applicable law, refuse registration or restrict, suspend or discontinue access for legal, safety, security, fraud, payment, operational, community-management or other legitimate business reasons. We are not required to provide advance notice or reasons except where required by applicable law.

A subscription gives you the access and benefits expressly described in the applicable subscription offer for the relevant subscription period. A subscription option includes only what is expressly stated in the offer. Its price, name or tier does not by itself create any additional entitlement.

Unless otherwise stated in the offer, subscriptions renew automatically for successive billing periods until cancelled. The applicable subscription fee is charged when the subscription begins and at each renewal.

You may cancel a subscription using the cancellation method made available for that subscription. Unless otherwise stated, cancellation stops future renewal and takes effect at the end of the current paid billing period. You may continue to receive the applicable subscription access until then, unless access is restricted or terminated under these Terms or applicable law.

Cancelling a subscription does not entitle you to a refund for a billing period that has already begun.

Unless expressly stated in the subscription offer, a subscription does not guarantee access to any particular item of Creator Content for the entire subscription period or after the subscription ends, nor does it guarantee a particular quantity, quality or frequency of new content.

We may change subscription prices at any time. Any change affecting an existing recurring subscription will apply only as permitted by applicable law.

Paradisa may offer individual items or packages of digital content, including one-off content unlocks or similar products. The price, access conditions, purchase conditions, any relevant duration and other material purchase terms will be shown before purchase.

A one-off purchase gives you only the access expressly described in the offer. Unless expressly stated otherwise, a purchase does not guarantee permanent or indefinite access. Access may depend on maintaining an account, an active subscription or other conditions.

Creator Content acquired through a one-off purchase may become unavailable, including because it is removed, archived or modified by the Creator or Paradisa, or for legal, rights, safety, security, technical or other legitimate reasons, subject to any mandatory rights that apply under applicable law.

Where tipping is available, a tip is a voluntary payment intended to support a Creator. A tip does not entitle you to Creator Content, a reply, a service or any other benefit unless that benefit is expressly stated at the time of payment.

Tips are generally final and non-refundable, except where a refund is required by law. We may withhold, reverse or refund a tip where reasonably necessary for fraud prevention, chargebacks, legal compliance or enforcement of these Terms.

Prices, the applicable currency and any recurring billing information will be shown before purchase. Prices include taxes where required by applicable law. Any additional charges imposed by Paradisa will be disclosed before you complete the purchase.

Payments are processed using the payment methods made available during checkout. Payment processing may be provided by third-party payment providers, and their own terms may apply to the payment service they provide. Your bank or payment provider may charge currency-conversion or other fees that are outside Paradisa’s control.

You must provide valid payment information and ensure that your selected payment method can be charged. Where a recurring payment fails, we or our payment providers may retry the payment where permitted. We may restrict or suspend paid access until payment is successfully completed and may cancel a subscription if payment remains unsuccessful.

Where permitted by law, reasonable costs directly resulting from a chargeback or payment dispute for which you are responsible may be charged to you or recovered from amounts otherwise due.

The Platform, Creator Content, Paradisa name and branding, software, design and other materials made available by Paradisa are owned by or licensed to Paradisa or the relevant rights holder and are protected by intellectual-property and other laws.

Subject to these Terms and the applicable access conditions, you receive a limited, personal, non-exclusive, non-transferable and non-sublicensable right to access and privately view Creator Content through the Platform for the period and under the conditions applicable to that content.

Unless Paradisa expressly enables or authorises it, you must not download, copy, reproduce, screen-record, capture, edit, distribute, publish, share, transmit, sell, license, publicly display, commercially exploit or otherwise make Creator Content available outside the Platform, or circumvent technical measures used to control access.

Where we reasonably suspect unauthorised use, copying, sharing or exploitation of Creator Content, we may restrict or terminate access and take other appropriate action. To the fullest extent permitted by applicable law, such action does not entitle you to a refund of amounts already paid. Paradisa and the relevant rights holder reserve all available legal rights and remedies.

Where the Platform allows you to provide or display a username, avatar, profile information, feedback, comments or other material (“User Content”), you are responsible for that User Content and must have the rights and permissions necessary to provide it.

You grant Paradisa a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit and display User Content, and to use it as reasonably necessary to operate, secure, moderate and administer the Platform and enforce these Terms. This licence does not transfer ownership of your User Content to Paradisa.

You must not use the Platform or submit User Content that:

We do not generally pre-screen all User Content and do not endorse it. We may review User Content and reports and may remove or restrict content, limit features, suspend or terminate accounts, preserve information or take other appropriate action where we reasonably consider it necessary to enforce these Terms, comply with law, protect rights or safety, prevent fraud or abuse, or protect the Platform or its community.

If you believe specific content on the Platform is illegal or violates these Terms, you may report it to support@paradisa.com. Reports should identify the relevant content and explain the reason for the report. We may request additional information where reasonably necessary to review it.

We may also restrict or discontinue a User’s access for legitimate business or community-management reasons even where the conduct does not amount to a legal violation, subject to applicable law and any rights relating to prepaid access. We are not required to provide an internal appeal or detailed explanation unless applicable law requires one.

Except where required by applicable law or where Paradisa decides otherwise, payments made through the Platform are final and non-refundable.

By subscribing and receiving immediate access to the relevant Creator Content and Services, you request immediate performance of the Service. Subscription payments are non-refundable once access has begun.

Subscriptions may be cancelled using the applicable cancellation method. Cancellation prevents future renewals but does not entitle you to a refund for a billing period that has already begun.

One-off purchases of digital content, including Capsules, are final and non-refundable once the content has been supplied or made available. Where permitted by applicable law, by requesting immediate access you consent to immediate supply and acknowledge that any statutory right of withdrawal may end once supply begins.

Tips are voluntary and non-refundable.

Paradisa may issue a refund or other remedy at its discretion in individual cases without creating an obligation to do so in similar or future cases. Nothing in this Section limits any rights or remedies that cannot be excluded under applicable law.

We may maintain, update, modify, suspend, restrict or discontinue any part of the Platform or Services from time to time, including for maintenance, security, legal, operational or business reasons. We do not guarantee that the Platform, any particular feature or any item of Creator Content will always be available, uninterrupted or error-free.

The Platform relies on third-party services and infrastructure, including hosting, payment processing, authentication, communications and content delivery. Paradisa is not liable for outages, delays, failures, interruptions or other issues caused by third-party services, internet or telecommunications networks, a user’s device or connection, or other circumstances outside Paradisa’s reasonable control.

Nothing in these Terms excludes or limits any liability, remedy or consumer right that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, Paradisa is not liable for any indirect, incidental, special, consequential or unforeseeable loss or damage, or for any loss of profits, revenue, business, opportunity, goodwill or data, arising out of or relating to the Platform, Services or your use of them.

To the maximum extent permitted by applicable law, Paradisa is not responsible for User Content, the acts or omissions of Users or Creators, third-party services, payment providers, external websites or other third parties, or for interruptions, failures or circumstances outside Paradisa’s reasonable control.

Paradisa does not guarantee any particular result, benefit, interaction, response, level of engagement, availability of particular Creator Content or continued availability of any User or Creator on the Platform, except where expressly stated otherwise.

If your User Content, conduct, breach of these Terms, infringement of third-party rights or unlawful use of the Platform causes or contributes to any claim, loss, liability, damage, cost or expense incurred by Paradisa, you are responsible, to the extent permitted by applicable law, for the reasonable losses, liabilities and costs resulting from conduct for which you are legally responsible.

To the maximum extent permitted by applicable law, Paradisa’s aggregate liability arising out of or relating to the Platform, Services or these Terms will not exceed the greater of EUR 100 or the total amount paid by you to Paradisa during the twelve months preceding the event giving rise to the claim.

Our Privacy Policy explains how Paradisa processes personal data in connection with the Platform and Services.

We may send service-related communications that are reasonably necessary to operate your account or provide the Services, including authentication, security, payment, subscription, access, support and legal or policy notices.

Marketing or promotional communications will be sent only where permitted by applicable law. Where required, you will be given a way to opt out of marketing communications. Opting out of marketing does not prevent us from sending necessary service-related communications.

For support, billing questions, complaints, content reports or other general enquiries, contact support@paradisa.com. For formal legal communications, contact legal@paradisa.com.

Nothing in these Terms affects any complaint, consumer-protection, dispute-resolution or other rights available to you under applicable law.

These Terms and any dispute or claim arising from or relating to them or your use of the Platform, including non-contractual matters, are governed by the laws of Latvia, to the fullest extent permitted by the laws of your country of residence. Nothing in these Terms deprives you of any mandatory protections or jurisdictional rights that apply under applicable law.

Subject to any mandatory rights you may have under applicable law, disputes arising from or relating to these Terms or the Services will be subject to the jurisdiction of the courts of Latvia.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in effect. A failure or delay by Paradisa to exercise or enforce any right or provision does not waive that right or provision.

You may not assign or transfer your account or any rights or obligations under these Terms without Paradisa’s prior consent. Paradisa may assign or transfer any or all of its rights or obligations under these Terms to an affiliate, successor or third party in connection with a merger, acquisition, reorganisation, financing, sale of business or assets, or other corporate transaction, subject to any restrictions that cannot lawfully be excluded.

These Terms, together with any specific terms presented for a Service and any policies expressly stated to form part of your agreement, constitute the agreement between you and Paradisa regarding the relevant Services and supersede any prior understandings relating to them.